Our Services

We provide a range of services to diagnose, repair, and optimize computer systems. Herewith a list of the services we provide

Phoenix pc repairs Hartbeespoort
Desktop PC and Laptop Fault finding

Desktop PC and Laptop Fault finding

Proper Email setup & configuration

Proper Email setup and configuration

Software installation, setup and configuration

Software installation, setup and configuration

desktop hardware replacement

Desktop Hardware Part Replacement

Format, partitioning, reloading of Windows

Formatting, Repartitioning and Reloading of Windows

Outlook Email client repair

Outlook email client repairs

Data backups on Windows, Office, Outlook and other user software

Data backups and updates on Windows, Microsoft office, Outlook and other user software

System and hardware driver downloads, setup and configurations

System and hardware driver downloads, setup and configurations

Desktop PC Service

Desktop PC Service

windows fault finding

Windows Operating System troubleshooting.

PC Component Testing

PC Component Testing

Over 100 5 star reviews on Google

Why Phoenix PC Repairs

There are several reasons why you should use our services to repair and troubleshoot your PC:

  1. Expertise and Experience: We have the knowledge and experience to diagnose and fix computer problems quickly and efficiently. We have a deep understanding of the various hardware and software components of a computer system, and can identify issues that others might overlook.

  2. Time and Cost Savings: Attempting to fix computer problems on your own can be time-consuming and expensive. We have the tools and expertise to fix problems quickly, reducing downtime and saving you money in the long run.

  3. Quality of Service: We provide a high level of service and ensure that your computer is running at its best. We will also provide advice on how to maintain your computer properly, helping you to avoid future problems.

  4. Security and Privacy: We are trained to handle sensitive data and ensure that your personal information remains secure. We will also take steps to protect your computer from viruses and other malicious software.

  5. Peace of Mind: By hiring us, you can have peace of mind knowing that your computer is in good hands. You can trust that we will fix any issues promptly and provide ongoing support to keep your computer running smoothly.

Desktop PC Service
upgrading windows

FAQ

In South Africa, the cost of repairing a PC can vary greatly depending on the type and severity of the issue, as well as factors such as the location, the expertise of the technician, and the cost of replacement parts. Simple repairs such as replacing a keyboard or a power supply unit can cost around R50 to R450, while more complex repairs such as replacing a motherboard or a hard drive can cost from R1000 to R10000 or more depending on the prefered brand .

It’s important to address any issues with your PC as soon as possible, as neglecting them could lead to more significant problems that could require costly replacements in the future. By choosing a qualified PC repair technician like Phoenix PC Repairs, you can benefit from their expertise and experience. They have the knowledge and tools to accurately diagnose the issue with your PC and provide you with a detailed quote for the repair. They can also offer advice on how to prevent future problems with your PC, such as regular maintenance and backups.

Additionally, choosing a qualified PC repair technician like Phoenix PC Repairs can help you avoid the risk of further damage to your PC. Attempting to fix a problem yourself or choosing an inexperienced technician can sometimes make the issue worse, leading to more costly repairs in the future.

Overall, by choosing Phoenix PC Repairs for your PC repair needs, you can have peace of mind knowing that your computer is in good hands and will be repaired quickly and efficiently, without breaking the bank.

The time it takes to repair a PC can vary depending on the specific issue(s) that need to be addressed. Some problems may be straightforward and can be resolved quickly, while others may require more extensive repairs that could take several hours or even days. However, by choosing Phoenix PC Repairs for your PC repair needs, you can benefit from our skilled technicians’ expertise and experience. Our team is well-equipped to diagnose and fix any issue with your PC, from software-related problems to hardware issues. We understand how essential your PC is for your daily life and work, and we strive to provide efficient and reliable repair services to get your PC up and running as soon as possible. Contact us today to schedule an appointment and experience the difference with Phoenix PC Repairs.

Phoenix PC Repairs offers a wide range of computer repair and maintenance services. For software-related issues, they can help with formatting, repartitioning, and reloading Windows, as well as providing software installation, setup, and configuration services. They also offer Outlook email client repairs, proper email setup and configuration, and data backups and updates for Windows, Microsoft Office, Outlook, and other user software. If you’re experiencing issues with your Windows operating system, we can provide fault finding services to identify and address the problem.

For hardware-related issues, Phoenix PC Repairs provides desktop and laptop fault finding services to help you diagnose and fix any issues with your computer. we can also replace hardware components on your desktop computer and provide PC component testing. Additionally, we offer basic data recovery services to help with the attempted recovery of lost data, please note that we say attempted recovery as it is not always a set in stone guarantee that any and all data is always recoverable.  

Finally, At Phoenix PC Repairs in Hartbeespoort, our experienced technicians are skilled in performing hard drive cloning from HDD to SSD.

Yes, we do offer remote support over various applications such as Anydesk , Teamviewer , Rustdesk and Ultraviewer.

Small software related issues and most settings can normally be fixed remotely, however, if the issue is hardware related, the pc should be brought in for a physical inspection.

No, Phoenix PC Repairs in Hartbeespoort does not offer on-site repair services. This is because our offices are equipped with specialized tools and equipment that are not portable and are set up for efficient and effective repairs. However, you can make an appointment to come to our offices and have your device repaired by our experienced technicians.  

There are several signs that your PC may need repairs, such as:

  1. Slow performance: If your PC is running slower than usual, it could be a sign that there are software or hardware issues that need to be addressed.

  2. Error messages: If you are seeing error messages frequently, it could indicate that there are problems with your PC’s software or hardware.

  3. Crashes and freezes: If your PC is crashing or freezing frequently, it could be a sign that there are underlying problems that need to be addressed.

  4. Strange noises: If your PC is making unusual noises, such as clicking or whirring sounds, it could indicate that there are hardware problems that need to be fixed.

  5. Overheating: If your PC is overheating, it could be a sign that there are issues with the cooling system or other hardware components.

Phoenix PC Repairs in Hartbeespoort can help identify and fix these and other issues with your PC through their remote support and carry-in repair services. Their technicians have the expertise to diagnose and repair a wide range of PC problems, including hardware issues, software errors, virus infections, and more.

To get started, you can contact Phoenix PC Repairs and describe the issues you are experiencing. They can provide guidance on whether remote support or carry-in repair is the best option for your specific situation. If remote support is appropriate, they can connect to your PC remotely and diagnose and fix the issue remotely. If carry-in repair is necessary, you can bring your PC to their Hartbeespoort location, where their technicians will diagnose and repair the issue.

If your PC won’t turn on, there are several steps you can take to try and resolve the issue:

  1. Check the power source: Make sure your PC is properly plugged into a working power outlet or power strip. Try a different outlet or power strip to rule out any issues with the power source.

  2. Check the power cable: Ensure that the power cable connecting your PC to the power outlet is securely connected on both ends. If it appears damaged or frayed, consider replacing it.

  3. Check the power button: Make sure the power button on your PC is not stuck or jammed. Press it firmly and release it to see if that resolves the issue.

  4. Check for loose connections: Open your PC’s case and check for any loose connections, such as RAM modules, graphics card, and power cables. If you find any loose connections, reseat them firmly.

  5. Check for signs of damage: Look for any signs of physical damage, such as burnt smell, swollen capacitors, or damaged components on the motherboard. If you notice any, it may require professional repair.

  6. Test the power supply: If you have a multimeter or access to a power supply tester, you can test the power supply to see if it’s functioning properly. If it’s faulty, it may need to be replaced.

  7. Seek professional help: If you are not comfortable or confident in troubleshooting and repairing your PC yourself, it’s best to seek assistance from a qualified IT technician, such as Phoenix PC Repairs in Hartbeespoort. They have the expertise and tools to diagnose and resolve PC hardware issues.

Remember, safety is important when working with electronic devices. Always unplug your PC from the power source and take proper precautions to avoid any electrical hazards. If in doubt, it’s best to consult with a qualified technician like Phoenix PC Repairs in Hartbeespoort to ensure proper diagnosis and repair of your PC

If your PC is running slow, there are several things you can try to improve its performance. Here are some solutions:

  1. Close unnecessary programs: Having too many programs running at the same time can slow down your PC. Close any unnecessary applications or processes running in the background.

  2. Delete temporary files: Temporary files can accumulate over time and take up valuable space on your hard drive, potentially slowing down your PC. Use the Disk Cleanup utility to delete temporary files and free up space.

  3. Run a malware scan: Malware or viruses can significantly impact your PC’s performance. Run a reputable antivirus or anti-malware program to scan your PC and remove any malicious software.

  4. Update your operating system and drivers: Keeping your operating system and drivers up-to-date can help improve your PC’s performance. Install the latest updates and patches from the manufacturer’s website or through Windows Update.

  5. Disable unnecessary startup programs: Some programs automatically start when you boot up your PC, which can slow down the startup process. Disable any unnecessary startup programs using the Task Manager or System Configuration tool.

  6. Check your hard drive for errors: Run a disk check to scan and repair any errors on your hard drive. Go to This PC (or My Computer), right-click on your hard drive, select Properties, go to the Tools tab, and click on Check under the Error checking section.

  7. Upgrade your hardware: If your PC is still slow after trying the above solutions, it may be time to upgrade your hardware, such as adding more RAM or replacing your hard drive with a solid-state drive (SSD).

If you’re not comfortable troubleshooting your PC on your own, or if the issue persists, you can seek assistance from a qualified IT technician, such as Phoenix PC Repairs in Hartbeespoort. A qualified IT technician can diagnose and resolve the issue professionally, and provide recommendations for optimizing your PC’s performance.

Here are some general tips to help prevent future PC problems:

  1. Keep your PC clean: Dust and dirt can accumulate inside your PC, causing overheating and other performance issues. Regularly clean your PC, including the keyboard, monitor, and other peripherals. If you’re not comfortable doing it yourself, you can take your PC to a qualified technician like Phoenix PC Repairs in Hartbeespoort for professional cleaning.

  2. Install reputable antivirus software: Viruses, malware, and other malicious software can cause serious damage to your PC. Install reputable antivirus software and keep it up-to-date to protect your PC from such threats.

  3. Keep your operating system and software up-to-date: Regularly update your operating system and software with the latest patches and updates. These updates often contain important security fixes and performance improvements that can help prevent PC problems.

  4. Be cautious with downloads and attachments: Be careful when downloading files or opening email attachments, as they may contain viruses or malware. Only download files from reputable sources, and be cautious with email attachments, especially if they are unexpected or from unknown senders.

  5. Don’t ignore warning signs: If you notice any warning signs of potential PC problems, such as unusual noises, frequent crashes, or slow performance, address them promptly. Ignoring these signs can lead to more serious issues in the future.

  6. Avoid overheating: Overheating can cause damage to your PC’s components, such as the CPU and GPU. Make sure your PC is properly ventilated and not obstructed by dust or other objects. Avoid placing your PC on soft surfaces like beds or carpets that can block airflow. If you notice your PC overheating, take it to a qualified technician like Phoenix PC Repairs in Hartbeespoort for diagnosis and potential upgrades to improve cooling.

  7. Back up your data: Regularly back up your important data, such as documents, photos, and videos, to an external hard drive, cloud storage, or other backup methods. This can help you recover your data in case of a hardware failure or other PC problems.

  8. Avoid overclocking: Overclocking, which involves running your PC’s components at higher speeds than the manufacturer’s specifications, can cause increased heat and stress on your hardware, leading to instability and potential damage. If you’re not experienced with overclocking, it’s best to avoid it.

  9. Seek professional help for upgrades and repairs: If you’re not confident in your technical skills, it’s best to seek professional help for PC upgrades and repairs. Taking your PC to a qualified technician like Phoenix PC Repairs in Hartbeespoort can ensure that upgrades are done correctly and prevent potential issues from arising due to improper installation or handling.

In conclusion, Phoenix PC Repairs in Hartbeespoort can provide professional assistance with all of the above tips to prevent future PC problems. From thorough cleaning to installing reputable antivirus software, updating operating systems and software, addressing warning signs, improving cooling, backing up data, avoiding overclocking, and providing expert upgrades and repairs, their qualified technicians can help ensure that your PC remains in optimal condition and runs smoothly for years to come. Trusting your PC to a reputable technician like Phoenix PC Repairs can be a wise investment in preventing future PC problems and maintaining the performance and reliability of your computer.

 

We accept multiple payment methods for PC repair services. We accept cash, card payments (credit/debit), and Electronic Funds Transfer (EFT) as forms of payment. Customers have the flexibility to choose the payment method that is most convenient for them when paying for PC repair services at Phoenix PC Repairs.

Hard drive cloning from HDD to SSD is the process of creating an exact copy of all the data and settings from a traditional hard disk drive (HDD) to a solid-state drive (SSD). This includes the operating system, programs, files, and settings.

There are several reasons why hard drive cloning from HDD to SSD may be necessary:

  1. Upgrade to SSD: SSDs are known for their faster speeds, improved performance, and reliability compared to HDDs. Upgrading from an HDD to an SSD can significantly enhance the overall performance and responsiveness of a computer, especially in terms of boot times and loading applications.

  2. Data Preservation: Hard drive cloning allows for the preservation of all data and settings on the existing HDD, including the operating system and installed programs. This ensures that all files, settings, and configurations are transferred to the new SSD, minimizing the need for data backup and reinstallation of software.

  3. Seamless Transition: Cloning the HDD to an SSD helps to ensure a seamless transition without the need for reinstalling the operating system, applications, and settings. This can save time and effort, especially in cases where there are numerous software installations and configurations.

A qualified IT technician, like Phoenix PC Repairs in Hartbeespoort, can assist with hard drive cloning from HDD to SSD in the following ways:

  1. Expertise: Our qualified technicians have the technical knowledge and experience in performing hard drive cloning accurately and efficiently. They can handle the entire process, from assessing the compatibility of the HDD and SSD to selecting the appropriate cloning method and verifying the data integrity.

  2. Specialized Tools and Equipment: Phoenix PC Repairs is equipped with specialized tools and equipment required for hard drive cloning, ensuring that the process is done safely and effectively without any damage to the hardware.

  3. Data Preservation: Our technicians understand the importance of preserving data during the cloning process and take necessary measures to ensure that all data, including the operating system, programs, and files, are successfully transferred to the new SSD.

  4. Testing and Verification: After the cloning process, our technicians thoroughly test and verify the functionality of the SSD, including booting from the cloned drive, to ensure that the system is working optimally.

  5. Professional Service: As a trusted IT repair service provider, Phoenix PC Repairs in Hartbeespoort offers reliable and professional services, ensuring customer satisfaction and peace of mind.

In conclusion, hard drive cloning from HDD to SSD is a beneficial process that can improve the performance of a computer, and a qualified IT technician like Phoenix PC Repairs in Hartbeespoort can provide expert assistance in performing the process accurately and efficiently, while preserving all data and ensuring a seamless transition. If you’re considering upgrading to an SSD or need assistance with hard drive cloning, feel free to contact us for professional and reliable services.

At Phoenix PC Repairs, we highly value both education and seniors. As such, we are pleased to offer special discounts for students and seniors as a gesture of appreciation for their contributions to the community. We understand the importance of education and the wisdom that comes with age, and we strive to make our PC repair services accessible and affordable to all members of our community, including students and seniors. It’s our way of showing gratitude and respect to these esteemed members of society.

Phoenix PC Repairs operates with business hours for PC repair services from 8:00 am to 5:00 pm on weekdays. Our team of skilled IT technicians is available during these hours to provide expert PC repair services to our valued customers. Whether it’s a hardware issue, software problem, or general troubleshooting, our team is dedicated to resolving PC issues efficiently and effectively. We understand the importance of your time and strive to provide prompt and reliable services during our business hours to ensure your PC is up and running smoothly.

At Phoenix PC Repairs, we highly recommend scheduling an appointment for PC repair services. As a professional IT technician-owned business, we strive to provide timely and efficient services to our valued customers. Our team of skilled technicians may get busy attending to various PC repair tasks, and scheduling an appointment ensures that you receive dedicated attention and assistance for your specific repair needs. By scheduling an appointment in advance, you can secure a convenient time slot that works best for you and ensure that your PC repair needs are addressed promptly and efficiently. We value your time and satisfaction, and scheduling an appointment allows us to better serve you.

In addition to PC repair services, Phoenix PC Repairs also offers data recovery services, including forensic data recovery, for both PC and Android devices. Our team of experienced technicians is skilled in data recovery techniques and can assist with retrieving lost or deleted data from various storage devices, such as hard drives, solid-state drives (SSDs), USB drives, memory cards, and Android devices. We understand the importance of valuable data and the need for professional data recovery services in case of data loss due to hardware failure, accidental deletion, or other reasons. Our forensic data recovery services are designed to cater to legal and investigative needs, providing reliable and secure data retrieval solutions. You can trust our expertise in data recovery to help you retrieve critical information from your PC or Android devices.

At Phoenix PC Repairs, we understand the importance of data backup before sending your PC for repairs. We highly recommend taking proactive measures to prevent data loss during the repair process. If your PC is in a functional state upon reception, our team can assist you in backing up your data to ensure its safety.

There are several ways to back up your data:

  1. External Storage: We can help you transfer your important files to an external storage device, such as an external hard drive, USB drive, or cloud storage service. This ensures that your data is safely stored outside of your PC during the repair process.

  2. Cloud Backup: We can assist you in setting up a cloud backup solution, such as Google Drive, Dropbox, or OneDrive. This allows you to securely store your data in the cloud, accessible from any device with internet connection.

  3. Data Transfer: If you are upgrading or replacing your PC, we can help you transfer your data to a new device, ensuring that your files, documents, photos, and other important data are preserved.

Our team of skilled technicians can guide you through the data backup process, depending on the state of your PC upon reception. We take data security seriously and will work with you to ensure that your valuable data is backed up and protected during the repair process to prevent any potential data loss.

As a professional IT technician-owned business, Phoenix PC Repairs has the expertise to handle both hardware and software issues with your PC. Our skilled technicians are well-versed in diagnosing and repairing various hardware and software problems that may arise with your PC.

Hardware Repair: Our team can diagnose and repair a wide range of hardware issues, including but not limited to, malfunctioning components such as motherboards, CPUs, RAM, hard drives, SSDs, graphics cards, power supplies, and peripherals like keyboards, mice, and monitors. We have the necessary tools and equipment to diagnose and repair hardware problems accurately and efficiently.

Software Repair: We can also diagnose and resolve various software issues, including operating system errors, driver conflicts, malware and virus infections, software conflicts, application crashes, and performance issues. Our technicians are experienced in troubleshooting and repairing software problems across different operating systems, including Windows, macOS, and Linux.

Our comprehensive approach to PC repairs allows us to address both hardware and software issues effectively. We understand that hardware and software problems can be frustrating and disruptive to your daily activities, and we strive to provide reliable and timely repairs to get your PC up and running smoothly again. Trust us to handle your hardware and software repair needs with expertise and professionalism.

At Phoenix PC Repairs, our PC repair technicians are highly experienced with an average of 7 years of full-time experience in the field. They have a strong background in PC repair and have undergone regular Continuing Professional Development (CPD) and additional courses to stay updated with the latest advancements in technology and repair techniques.

Our technicians possess a deep understanding of various PC hardware and software components, as well as troubleshooting methodologies, diagnostic tools, and repair techniques. They are skilled in identifying and resolving complex PC issues efficiently and effectively, providing reliable and lasting solutions to our customers.

We take pride in the expertise and professionalism of our technicians, who are committed to delivering top-notch PC repair services to our valued customers. You can trust us to provide you with exceptional service and expert solutions for all your PC repair needs.

Absolutely! At Phoenix PC Repairs, we follow a thorough diagnostic process to identify the specific hardware and software components of your PC before making any upgrade recommendations. Our skilled technicians will assess your PC’s current configuration, performance, and your requirements to provide tailored upgrade recommendations that can enhance your PC’s speed, security, and performance.

Some of the common upgrades that we may recommend include:

  1. RAM Upgrade: Increasing the amount of RAM (Random Access Memory) in your PC can significantly improve its performance, allowing it to handle multiple tasks simultaneously and run resource-intensive applications smoothly.

  2. Storage Upgrade: Upgrading to a solid-state drive (SSD) from a traditional hard disk drive (HDD) can result in faster boot times, reduced load times for applications, and improved overall system responsiveness.

  3. Graphics Card Upgrade: Upgrading your graphics card can enhance your PC’s gaming performance, video editing capabilities, and graphics-intensive tasks.

  4. Operating System Upgrade: Upgrading to the latest operating system can provide you with the latest security patches, bug fixes, and features, improving the overall security and performance of your PC.

  5. Software Upgrade: Upgrading to the latest versions of software applications, such as antivirus software, productivity tools, and multimedia software, can provide you with the latest features, bug fixes, and security updates.

Our technicians will carefully assess your PC’s current configuration and your specific needs to provide upgrade recommendations that align with your requirements and budget. We are committed to helping you make informed decisions about upgrades that can improve your PC’s performance, security, and functionality.

Absolutely! At Phoenix PC Repairs, our skilled technicians are experienced in setting up new PCs and transferring data from old ones. Ideally, if the previous PC is still in working condition, it makes the data transfer process smoother. However, even if you only have a working hard drive from your old PC, we can still assist you in transferring data to your new PC.

Our technicians will carefully handle the data transfer process to ensure that your important files, documents, photos, and other data are securely transferred to your new PC. We will ensure that all the data is transferred accurately and efficiently, minimizing the risk of data loss or corruption.

In addition to transferring data, our technicians can also help you with setting up your new PC, installing essential software, configuring settings, and ensuring that your new PC is optimized for your specific needs. We understand that setting up a new PC can be overwhelming, and our team is here to provide you with expert assistance and guidance throughout the process.

Whether you need help with data transfer from an old PC, setting up a new PC, or both, you can trust Phoenix PC Repairs to provide reliable and efficient services to ensure a smooth transition to your new system.

At Phoenix PC Repairs, we offer manufacturer’s warranties on all hardware repairs. This means that if a hardware component fails within the warranty period, we will provide repair or replacement services at no additional cost to the customer, subject to the terms and conditions of the manufacturer’s warranty. We stand by the quality of our hardware repairs and want our customers to have peace of mind knowing that their repaired components are covered under warranty.

It’s important to note that, as a professional IT technician, Phoenix PC Repairs does not take responsibility for software issues. Software issues are often dependent on the user’s actions and the strength of their internet security. To minimize the risk of software issues, we highly recommend using licensed software and reliable antivirus programs, as well as implementing web browser security measures.

We always advise our customers to carefully read and understand the terms and conditions of any warranties or guarantees provided by Phoenix PC Repairs or any other service provider. This ensures that you are aware of your rights and responsibilities in case of any issues with the repairs or services provided. We are committed to providing reliable and efficient repairs, and our team is always ready to assist you with any questions or concerns you may have about our warranties or guarantees.

Client Testimonials

Nardus Mouton
Nardus Mouton
2024-05-28
Fast and Excellent service. Definitely goes the extra mile for customers and always make sure you get the right products at a convenient turnaround time. Highly Recommend.
Trevor Harper
Trevor Harper
2024-05-13
Went over and above what was needed to fit my budget. Feedback was detailed with photos and explanations. Adriaan really knows his stuff and I cannot recommend him highly enough. If I could give more than 5 stars, I would.
elanor faber
elanor faber
2024-04-25
Baie Goeie en vinnige diens baie dankie Adriaan sal jou verseker aanbeveel oral in Hartbeespoort
Confident Heal Cream
Confident Heal Cream
2024-04-22
N groot dankie aan Phoenix Repairs. Dienste is absoluit uitstekend. Ek beveel regtig hierdie dienste aan. Weereens baie dankie ek sou dit versekker nie sonder jou hulp gemaak het nie. Ek het jou nommer gestoor en sal weer gebruik maak van jou dienste.
hennie bester
hennie bester
2024-04-19
I would highly recommend Phoenix pc repairs. I took my laptop there and it was so professionally fixed at a very competitive prize.
Ruth Lancaster
Ruth Lancaster
2024-04-18
Very efficient and professional. Not only sorted out my PC in no time flat but showed me how to fix it should this problem occur again. Highly recommend.
Yolanda Hamilton
Yolanda Hamilton
2024-04-17
Very professional, great friendly service!
Jacques Thomas
Jacques Thomas
2024-04-04
Excellent service 👏
Nancy Stowik-Campbell
Nancy Stowik-Campbell
2024-03-26
Extremely good service and assistance. Trustworty, knowledgeable and supportive. Will keep on doing business with them in the future.
Mags Clark
Mags Clark
2024-03-25
Adriaan is very reliable, knows his work and kept me up to date daily. Great service, thanks Adriaan

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